Supplementary Information

Booking Cancellation

Booking/Cancellation Terms & Conditions
  • 25% Deposit through PayPal
  • 24 hours’ notice of cancellation for treatments. Otherwise any deposit given to secure a booking will be retained as a cancellation fee.
  • Deposit payment for courses in non-refundable.
  • For courses paid in full, we require 2 weeks notice of cancellation to receive refund.
  • Contact us by phone or email to notify us of your cancellation. If voicemail messages are left, times will be recorded.
  • Please be prompt for your appointment as treatment must commence at your booking start time.
  • If you arrive late you may have the treatment cut short and still be charged for the full session. There will be no refunds given after a treatment has been completed

Salon Ambience

Please keep mobile phones turned off or on silent

Patch Testing

Patch Tests are required at least 24 hours ahead of your appointment) ie. Lash extensions, lash & brow tinting, lash perming), as a necessary precausion against an adverse reaction.

Children Policy

Unfortunately, we are unable to accept young children under the age of 12 in the salon due to insurance purposes.

Gift Vouchers

Valid for 12 months